Construction workers can hold multiple tickets, licences, qualifications and certificates throughout their careers.
For businesses, keeping track of all those documents can become a major administrative task.
That’s why trade ticket management is becoming increasingly important for construction, mining, civil and infrastructure businesses.
What is trade ticket management?
Trade ticket management is the process of collecting, storing, monitoring and managing the tickets and licences workers need to perform their roles.
Depending on the worker and industry, this could include:
White Cards
Forklift licences
EWP tickets
Working at Heights
Confined Space
Dogging
Rigging
High Risk Work Licences
VOCs
Driver licences
Plant and equipment tickets
Training certificates
The challenge isn’t simply storing these documents.
Businesses also need to know whether they are current, whether a worker has provided everything required and whether documentation needs to be renewed.
Why spreadsheets aren’t always enough
Many businesses still use spreadsheets to track worker tickets.
While spreadsheets can work for smaller teams, they can become difficult to manage as a workforce grows.
Imagine managing 300 workers, each with several different tickets.
That’s potentially hundreds or thousands of documents and expiry dates to monitor.
A spreadsheet may tell you that a ticket expires on a particular date, but the supporting document may be stored somewhere completely different.
This can create additional administration for HR, safety and project teams.
The problem with expired tickets
Expired documentation can create unnecessary headaches for businesses.
A worker may have been fully compliant when they started a project but become non-compliant because a ticket or licence expires during the project.
Without a system that monitors expiry dates, it can be easy for these changes to be missed.
A digital ticket management system can help businesses identify documents approaching expiry and give teams better visibility of what requires attention.
Managing tickets across multiple projects
Construction and mining workers often move between projects.
One worker might be working on a commercial construction project this month and a civil project the next.
Businesses need to be able to quickly understand which workers are associated with which projects and whether they have the required documentation.
A central workforce compliance system can make this process easier by keeping worker information organised and accessible.
What should a trade ticket management system include?
A useful system should do more than simply store PDFs.
Businesses should consider features such as:
Digital worker profiles
Keep a worker’s tickets, licences and other documents together.
Expiry tracking
Identify documents that are approaching expiry.
Document requests
Request missing tickets directly from workers.
Project associations
See which workers are connected to specific projects.
Worker access
Allow workers to maintain their own information and documents.
Centralised administration
Give authorised company administrators one place to manage their workforce.
Trade ticket management for tradies
Ticket management isn’t only a business problem.
Tradies also need to keep track of their own documentation.
A worker may have certificates stored in emails, photos on their phone, PDFs in cloud storage and physical cards in their wallet.
A digital ticket wallet for tradies brings those documents together.
Tradies can keep their information organised and have their important documents available when they need them.
Tradie Pass
Tradie Pass was built to make trade ticket management easier for both sides of the workforce.
Tradies can use the Tradie Pass app to store their tickets, licences and other important documents.
Businesses can use the Tradie Pass web platform to manage workers, request documentation and monitor compliance.
Instead of repeatedly searching for documents, the aim is to create one connected system between the tradie and the company.
Better ticket management means less administration
The construction industry moves quickly.
Workers move between projects, tickets expire and new documentation is constantly being added.
Having a centralised trade ticket management system can make it easier to keep information organised and give businesses a clearer view of their workforce.
Tradie Pass connects the worker and the business through one digital compliance platform — helping make workforce compliance simpler for everyone.
Start your 30 Day Free Trial Today and discover how Tradie Pass can help your business manage compliance and keep every project running smoothly.
